REQUIREMENT

A major bank required a programme manager with excellent stakeholder engagement skills to deliver a group-wide Financial Crime (FC) policy programme. A newly-formed team of subject matter experts (SMEs) had a mandate to combine four existing financial crime policies – Anti-Money Laundering (AML), Sanctions, Bribery & Corruption, and Introducer – into one coherent policy to provide a consistent and collaborative approach across the Group (UK, US and APAC). Reporting to the Head of Global Financial Crime Policy, the business needed a highly experienced interim to oversee the myriad of elements for the successful delivery of the FC policy to the agreed timeframe.

SOLUTION

With a strong track record in financial services and programme management, the interim defined and implemented a plan which outlined the key stakeholder requirement and key deliverables of the Financial Crime policy, aligning it with industry and legal requirements. She undertook a wide consultation process across multiple workstreams with over 100 key stakeholders to identify core deliverables, and then worked with the 20-strong team of SMEs to deliver on them. A transparent and pragmatic approach kept everyone up to speed with developments and provided a clear understanding of what was achievable within the timescales.

OUTCOMES

This 10-month programme delivered an FC policy which ensures the bank has a consistent and efficient approach to financial crime across all jurisdictions. The work undertaken by our interim was described as ‘excellent’ and she was praised for the smooth running of the programme which was complex, wide-ranging and had legal ramifications. Approach and methods embedded during the delivery of this programme will be adopted for future refresh.

WHY CW INTERIM?

The bank has a longstanding relationship with Campion Willcocks, having engaged multiple expert interims and consultants over many years. The candidate was chosen because of her knowledge and experience of the Group, and experience in setting up and running large programmes in financial services.